Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. What can I spend my gift card on? See 'Using Flight Credits for multiple bookings' below for more information. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. The minimum Points required to redeem a hotel stay via Rocket Travel Hotels is 2,000 Velocity Points. Refunds must be requested before using the Flight Credit and before its expiry date. Thanks for the info. If booking through the Jetstar Contact Centre, please tell them your voucher number. Can I pay for a gift card with my credit card? Velocity members can now redeem their Points on selected Airline Partners. All bookings made through this platform are subject to Rocket Travel terms and conditions. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. The vouchers I receive through my Jetstar CC have TandC's that state it must be used for myself or have me as the contact for the purchase, not transferable. In most cases, this reference is the same as your original booking reference. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value. If your flight was booked between 17 September 2021 and 30 April 2022, Jetstar will waive the change fee. A Webjet Gift Card is perfect for any special occasion. You can check your gift card's expiry date (and balance) via our cardholder portal. Unlike other frequent flyer programs, it's free to be a Velocity member. Any additional direct payments required at time of pick up, are not included. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Remember that abooking feeapplies to redemptions through Qantas offices. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions, which continue to apply unless the cancellation policy of the new booking is more restrictive. Your Qantas Frequent Flyer membership number must be recorded at the time of registration and booking to earn double Qantas Points. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. View full Webjet Gift Card Terms and Conditions. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Join Qantas Frequent Flyerorsubscribe to Red Email today. Booking fees may apply, the individual terms and conditions of the Qantas travel credit type still apply. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. Or you can contact us and we will be happy to re-issue the voucher for you. The flipside of this is that if your gift card is stolen or lost, theres no restriction on who can redeem it so look after it! At checkout,redeem your Qantas TravelCredit by selecting the Travel Credit radio button. Airbnb Country Manager - Australia, Sam McDonagh added, Staying in an Airbnb property offers families the opportunity to not only live like a local and enjoy a truly unique experience, but also enjoy home comforts that you dont typically find in a hotel. Discover how you can start earning great rewards and savings simply for running your business. Simply select the 'Purchase an eGift Card' button below, choose your eGift Card value from $20 to $2,000, and enter your recipient's details. The most restrictive cancellation conditions will apply for bookings made with your Flight Credit; refer to the, The cancellation conditions of the original booking will apply for bookings made with your Flight Credit; refer to the. You can transfer your gift card to someone else. Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Upgrade your web browser for an enhanced experience. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Earning points couldnt be easier. Your Qantas Travel Credit can only be used in one single transaction and the remaining (unused) balance will be forfeited. Which fare conditions apply for bookings made with my Flight Credit? Restaurant and hotel reviews, photo galleries and travel articles. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Can I book my travel over the phone with assistance from a consultant? Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. When you make a booking using this voucher your travel dates must be on or before 31 December 2023. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Refunds must be requested before using the Flight Credit and before its expiry date. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. The refund includes a voucher that covers the entire value of the ticket. Please allow up to eight business days for delivery. Should Qantas suspect any fraud relating to a gift voucher, we may refuse to honour the voucher until we're satisfied that no fraud has occurred. Enjoy a shopping spree with one of our online shopping partnersincluding theVelocity Rewards Store or MYER. 02495. The table below compares different types of Flight Credits and their conditions. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Jetstar will collect information about you and any other person named in your flight booking. We pay respect to Elders past, present and emerging. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. It may be used one time or more than once. Partnering with Jetstar means well be able to welcome even more Australians into the Airbnb community, so they can truly belong anywhere.. The airlines Conditions of Carriage and Fare Rules apply to all bookings. Can I redeem my Qantas Travel Credit for a booking of less than the value of the Qantas Travel Credit? If you are a new Card Member of an American Express Card which offers a Qantas Travel Credit benefit, your Qantas Travel Credit will be available once you have received your Card and paid the annual fee and minimum payment on your first and most recent statement by the due date. This amount is then subtracted off the total left to pay. When cancelling your booking online, you may be presented with the option to request a Flight Credit. This partnership between Jetstar and Airbnb makes it even easier for Australians to book low fares flights and homestay accommodation for their next holiday. Deals on Qantas flights across a range of Australian and international destinations. The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). Ways to check-in for your flight including online and on your mobile. What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. 5. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Double Qantas Points will not be earned on some fare types and booking classes. You need to enable JavaScript to run this app. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel. Can I use my gift card on two separate bookings? Below we outline the Flight Credit conditions and how to use it. See Jetstar.com for further details. Car Hire: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Check your remaining voucher value on the voucher balance portal opens in new window. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. You must be a Qantas Frequent Flyer member to earn Qantas Points. Upgrade my browser. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. It is a condition of sale that gift vouchers may not be purchased or offered for unauthorised re-sale on 3rd party websites. Travel and partner special offers available exclusively for our members. This topic has been closed to new posts due to inactivity. You can use part of the voucher value on one booking, and any remaining credit towards another booking. Choose the seat that suits you before you get to the airport on Qantas operated flights. Singaporean Travel Agent License No. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Browse our airport guides and lounge network information. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Find information on travel requirements and more. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights at Jetstar.com, helping holiday-makers feel more at home. Thanks, that's probably the best (only) option unless someone's done it before. Fly with us and discover the Qantas difference. You dont have to travel far to find your perfect getaway. You must be a Velocity Member to redeem Points for hotel stays. We believe the journey should be as exciting as the destination. Credit voucher. Also, if someone is selling a voucher, all they have to sell is the voucher code that you enter upon booking and what guarantee do you have that, once provided with the code, it has not been previously used by someone else to make a booking? Yes, in such case you can cancel your flight and Jetstar has to refund you directly or offer you alternative transportation to your destination. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. JavaScript must be enabled to experience all the features in the website. Things happen, and when they do you may need to know how to change your travel plans. The Jetstar policy on cancelled flights for flexibility bookings does not apply on free tickets like those of kids fares. Bookcar hire,car specials, commercial vehiclesandairport transfers. Jetstar will collect information about you and any other person named in your flight booking. Let us do the work for you Find out if you are owed compensation for a disrupted flight Check Your Flight Similar airlines Get compensation from Qantas Airways Information about visas, health and more. Any applicable fare difference will apply. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. 6. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. Can I redeem multiple Travel Credits for a single booking? Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. If you need further assistance please view our ' how to ' guide on using your Qantas pass. Request wheelchair assistance. Incorporated with limited liability in Delaware, USA. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. 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