Hotel was very clean, free Wi Fi. This makes The Westin a very attractive location for many of our divers. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. Denver International Airport (IATA: DEN, ICAO: KDEN, FAA LID: DEN), locally known as DIA, is an international airport in the Western United States, primarily serving metropolitan Denver, Colorado, as well as the greater Front Range Urban Corridor.At 33,531 acres (52.4 sq mi; 135.7 km 2), it is the largest airport in North America by land area and the second largest in the world, behind King . Read real guest reviews and ratings to book the best deal for you on Trip.com today! Book online or call 1 (800) 517-2000. Free Wifi. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. We liked service and facilities, cant complain about anything. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . *Extended breakfast hours available Saturdays and Sundays until 3PM. The food for lunch and dinner, while sounding good on the menu, is inedible. Thanks for all the help. A few other room upgrade options are available at The Westin Cozumel. Marvellous service, pleasant personnel, modern design. It's our place to stay when in Cozumel! Room rates include meals and beverages at onsite restaurants and bars. Turndown Service. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Carretera Costera Norte Km 4.8, Cozumel 77613 Mexico. When in Mexico I would like to experience more of the Mexican culture. This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. Confirmation is required. I am very picky with room cleaning, and it was perfect. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. Rosa Road, Bgy. And the pool bar during the day. After check in, when we called for service, the front desk may or may not answer the phone - most likely not. Might be worth it to head into town for GREAT dinners for very low prices. For enhanced views, head to our Sky Lounge, the highest one on the island. We have found this to be true in Puerto Rico, Cayman, etc., so get into a vacation mode and take things slow. I look forward to host you in another super vacations at The Westin Cozumel. I liked the food. 3:00 pm, Check-out: Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. The visibility was easily 100ft. Out of this world cooking! What really takes this place to whole other level is the staff and their customer service. This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. Just a very poorly run operation which we could not imagine at a Westin brand hotel. One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. Le Laguna Suites dispose d'une conciergerie et d'un service de chambre, pour rendre votre sjour plus agrable. At 10 am we wanted some chips and guacamole, but room service would be over an hour wait! The drinks seemed unlimited but I am not sure, I think we had two each. Arrival: Arrived by rental car. We use cookies to ensure that we give you the best experience on our website. Wow I've never seen anyone leave a room so immaculate! It is also situated 4.8 km from Plaza Central. It was the saddest lounge ever (see photos), and it was gross, no one ever took the plates out so by 9:30am the place looks like mess. Which room amenities are available at The Westin Cozumel? The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. U have my contact. AccessibilityStatement, Two-Bedroom Lockoff Villa: US$6.28 per night, Three-Bedroom Lockoff Villa: US$9.43 per night, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Meeting room(s) with assistive listening devices. Other resorts had more sandy beaches full of murky water and seaweed, so having such amazing snorkeling right in front of our resort was a plus! other guests) *Outside bellman- wonderful! Nice hotel, beautiful Beach, though service was very questionable.. and a very disorganized management team that did not live up to our expectations. After dive two well drop you at The Westin. The AI option for 2 adults was 290.00 per night. Conveniently situated in the San Miguel part of Cozumel, this property puts you close to attractions and interesting dining options. Be careful to not step on the coral. Just dont expect the same Westin front desk service as in the US. All rooms are smoke-free. The staff speaks multiple languages, including English and Spanish. The excellant bathroom and the rest was fairly clean: ). Wake up Calls. We all hope to have a new opportunity to be at your service in a near future to The Westin Cozumel.Sincerely,Javier Estebez,General Manager. they even remembered us from the . We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. He came from (ta && ta.queueForLoad ? Vistana Signature Network is a registered Exchange Program. There is some sand which is a surprise for this side of the island. If you dont book a flexible rate, you may not be entitled to a refund. Really attentive, friendly, made my wife and I feel welcome. I hope you receive more than two drinks on the all-inclusive two drinks will only get me through breakfast., This is the person in the reservation office I corresponded with. The rate for the time period I am going was 145.00 per night. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. Hotel Reservation Network | 2023 Hotel El Cozumeleno Beach Resort: 2013 family vacation - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. *Location- north end of the island. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. I ordered the same thing a couple times and the preparation was not consistent, but it was very good. Choose from a variety of fresh deli items, produce, meats and everyday staples, as well as a selection of wine, adult beverages and more. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. Find hotels with free WiFi from luxury accommodations to cheap and discount hostels in Cozumel in Cozumel, most with free cancellation policy. Cookie Settings | Chef Alan in the main restaurant is incredibly talented and a huge asset to the hotel (one tip toManager, remove the "formal"requirements to the restaurant, not necessary and probably one of the reasons few people dine there). Staff way way beyond nice and accommodating and I mean no exception. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101321046', '');}, 'log_autolink_impression');Cozumel Palace. The days we were there there was a small current heading north, but we had no issues with that. The hotel itself is brand new and beautiful, only opened in August 2017, but when you cant eat, have clean towels or get water replaced in the rooms the nice hotel features are hard to enjoy. Beautiful views, great snorkeling and a wonderful location! They did not even have milk for the breakfast until several of us complained. *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. We can also host meetings and special events in Cozumel, such as destination weddings. Ask about 36% or 40%, Aluminum 100 cu. Please enter alternative dates. From there you simply backroll onto the magical coral reefs of Cozumel and enjoy your dive. The hotel faces west, so get ready for some spectacular sunsets. Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. The Westin Cozumel. 2031 Learn more Services, treatments and amenities Body scrub Body wrap An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. 725 opiniones. *Pools- there are 2 pools. Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 8.7 miles from Dolphin Discovery Cozumel. Dial '0' from your in-room phone to place your order with Service Express. Unfortunately, this hotel has not trained its staff and they are not capable of serving guests in any facet of the operation. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. The wait staff was great, especially at the pool. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Pool was beautiful, what an amazing view! The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. Hotel Villas Colibri Suites & Bungalows 3 stars, Cozumel, Resort Viceroy - Luxury (adults Only) 5 stars, Riviera Maya, Hotel Wyndham Garden 4 stars, Playa del Carmen, Hotel Suites Costa Blanca 3 stars, Cancun, Hotel Costa Del Mar 4 stars, Playa del Carmen, Hotel Wyndham Grand & Villas 5 stars, Cancun, Aparthotel Blue Palms By Kamuvan 3 stars, Playa del Carmen, Hotel Krystal Urban Centro 4 stars, Cancun. Waiting for hours on the terrasse and without any apology from the front desk person. Early check in and friendly service. Shop Travel . Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Those two ladies are pros! Right above the water. You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. Phone:52-998-848-7400 Prices are the average nightly price provided by our partners and may not include all taxes and fees. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. There is a fitness area in the upscale accommodation. This was a few months after they opened so maybe they have figured it out by now. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. We had a WONDERFUL time! If you don't feel like dining out, the room service was ready to please. This upscale The Westin Cozumel Hotel lies 4.8 km from the local history Museum of Cozumel. & 844-683-8959The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa phone number. $5 cab ride into town. If we can make your diving any easier, safer, and enjoyable, please tell us how! See more questions & answers about this hotel from the Tripadvisor community. Master Suites offer the highest lodging category and largest room space at The Westin Cozumel. The bed was comfortable & room was very clean. Last Name is required. The drinks seemed unlimited but I am not sure, I think we had two each. Not to mention fast wifi! This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Greattttt place to unwind and eat food that is FABULOUS. View Hotel . The service at the front desk was a bit odd. The water bottles in our room were not replaced once we drank them (and that was the second day of our stay). And Ismael was a great assistant keeping the spa area beautiful. If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. | Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. What are some of the property amenities at The Westin Cozumel? Even without dinner reservations we could've probably walked in and be seated almost immediately! The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Breakfast When we arrived, we got our room at 5pm, 2 hours past checking time. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. Even the Cozumel airport was not so far. One fantastic advantage the minimal jungle lends to a minimal insect population. The Westin is the newest hotel property on the island and in typical Westin fashion, it is modern, clean, and fresh. A buffet breakfast is served daily in the restaurant. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. Surrounded by ivory beaches and lush forests, this all-inclusive resort is home to beautiful scenery and a championship golf course designed by Robert Trent Jones II. Service Request. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Their name tags had their name and their passion listed, this lead to some wonderful conversations. Is parking available at The Westin Cozumel? We had a great time diving with dive master Andrew. Definitely check out the sky lounge, snorkeling, and try both restaurants for dinner! The indoor restaurant is Cuzamil. All 6/5. If I had known about it ahead of time I would have left the property for that time, and gone into town. Beautiful balcony with a FABULOUS view but 2 crappy little chairs! The view was absolutely amazing! Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. What a wonderful vacation to get away from the holiday craziness! Also with its excellent wifi I could post videos etc Best staff, beautiful location, fashionable rooms, great breakfast. Hotel El Cozumeleno Beach Resort: Great Snorkeling - Read 7,023 reviews, view 5,785 traveller photos, and find great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. See all. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. . Carretera Costera Norte Km 4.8, Cozumel, Mexico. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Its more fitting of a hotel than of a typical all-inclusive resort. For more comfort a hair dryer, complimentary toiletries and a tub are provided. Alternatively, you may use, InterContinental Presidente Cozumel Resort Spa. PROS: *Hotel- very nice. Overall the property is compact in size. The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. Dinner was good-- most things are grilled at this restaurant. I called the Platinum Elite support line and they found it. Thank you for commenting on the great service you received from our team. San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. If you order bottled water at the restaurants they will charge you. A Family run restaurant on the beach of Cozumel. Does The Westin Cozumel have airport transportation? The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. Restaurante Gaviotas restaurant has a spacious terrace, and welcomes guests with dishes of Mediterranean dishes. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We recommend booking a free cancellation option in case your travel plans need to change. . Thoroughly enjoyed this place, it was spotless and had great staff and rooms. The own beach is 13 minutes' walk away. You can visit San Juan Reef, placed near The Westin Cozumel Hotel. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. Unfortunately, this property has no available rooms for your dates. Large portions of the path provide quite the rewarding view. It lasts around 30 minutes and is very interesting. These come standard with two Queen-sized beds. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. San Jose, Tagaytay City, Cavite, Tagaytay City, Philippines, 7811 West Jefferson Boulevard, Fort Wayne, United States, 1000 Linden Park, Rochester, United States, 1360 West Mall Drive, Cleveland, United States, 41/8 Phetchkasem Rd. But it turned out that this was instead of the 500 points offered in check in (the front desk person didnt say that, only I realize when I was not credited to my account) and then, this is the worst: they dont give you full buffet at the restaurant: only bread, butter, gross pastries and coffee. The food here was very good. Please wait, we're checking available rooms for you. If you dont book a flexible rate, you may not be entitled to a refund. We explored up and down the coastline and saw the most amazing things. The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. A very welcoming entrance indeed! Outside of that, the hotel is very badly run. Every room ocean view - that was surprise. We drank it all week and never encountered a problem. We loved our stay and can't wait to be back. Marriott Bonvoy Members save 20% and Non-Members save 15% at . More Cuzamil Mediterranean The Chef's name is Massimo Vitale. ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. Cozumel airport is set about a 15-minute drive away. If you dont book a flexible rate, you may not be entitled to a refund. Please wait, we're checking available rooms for you. Dining This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. We never ate lunch there. A 1,7 km de Hotel B Unique. *I experienced several people standing on top of the coral. So the fact that this Westin hotel is New is NO excuse for the quality of the service. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. Room was nice styled and large, ideal for 4 nights. Overall, Secrets Aura Cozumel is the choice of most writers compared to Fiesta Americana Cozumel All Inclusive. Great locations and deals for every budget. A stay here includes free parking. "Vintage old Villa surrounded by big hotels". Email address is required. We will definitely be returning. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. I slept so comfy in the amazing bed. Buccanos at night is a multi-ethnic, multi-sensory dining experience where flavors clash on purpose. Lunch The Grand Park Royal Cozumel is a great spot for adventure seekers, with a range of diving, snorkeling and swimming activities on offer. contemporary seafood and fresh fish. If you continue to use this site, we will assume that you are happy with it. Management of this hotel, and Westin corporate, should take notice of the major problems at this property and fix it. *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. A/C works just fine. I never did get to the lounge. . It's buffet style and they also have an omelette bar. Room Service Menus WEEKEND BREAKFAST MENU Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. Find a cancellation policy that works for you. It is my understanding they actually recommend you to book 1 more day since you indeed call upon cancelation to inform you will arrive on the 29th and were not advised you were for a few hours on a cruiseship. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. Ill be back here more that once again .. big thank you. Elegantly appointed rooms and suites with 24-hour concierge and room services. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Its excellent WiFi I could post videos etc best staff, beautiful,... To some wonderful conversations ( and that was the second day of our.. N'T feel like dining out, the room service was ready to please the property for that time, snorkeling... Events in Cozumel, most with free cancellation option in case your travel plans need to somewhere! There is some sand which is a multi-ethnic, multi-sensory dining experience where flavors clash on.! Comfort a hair dryer, complimentary toiletries and a grocery/convenience store provide quite the rewarding.. This ADVERTISING MATERIAL is BEING USED for the PURPOSE of SOLICITING SALES of TIMESHARE INTERESTS & amp ; spa number... 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Reefs of Cozumel surrounded by big hotels & quot ; Vintage old Villa surrounded big. Takes this place to stay when in Mexico I would have left the amenities.
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