meralco mission statement

Vision and Global Strategy How can I confirm that my payment through Meralco Online or using "Pay as Guest" was successful? This paper presents three frameworks to analyze the effectiveness of the companys current strategy. Any excess electricity produced is exported to a distribution utility (DU) like Meralco, and its corresponding value will be given as credits to the customer's monthly bill. Lastly, you can also check on Meralco Online's payment history to check if your payment has been reflected (only for Meralco Online payments). Corporate mission, vision and strategy; Resources and capabilities; Alternatives should be measures that which alternative will perform better than other one and the valid reasons. Good day! At a time when payment transactions are no longer just requiring cash, being able to pay for your monthly electric billing electronically by being online is a definite boon for many working-class people. Yes you CAN! How can I update my bill delivery option? To see the detailed bill, tap "Pay Now". We work to preserve our planet, to empower our people, to power our communities, and to create prosperity for all. What can I do to correct this? For more information about your customer account number (CAN) and other billing related concerns, please check individual questions below. We havent paid for the last 2 months now(oct and nov). Yes. Our mission, To provide exceptional, quality service to our clients and an environment where our people can pursue a challenging, fulfilling and rewarding career. Likewise, failed transactions caused by system or internet connection errors will have prompts or error messages. This is a portal launched by Meralco to allow customers to conveniently and digitally transact with Meralco. We are passionately innovative, leveraging technology to constantly improve our operations and to provide better customer and employee experiences. This will go directly to our payment partner and will be added on top of the total amount selected for payment. what should I do? Justin Brownlee says he would be honored to represent Gilas Pilipinas as a naturalized player. Excellence is our way of life. (Credit card, Debit Card, or Prepaid Card)Step 5. Review and ensure your payment details are correct. For your convenience, simple SCAN the CAN barcode when paying with our partner apps! 3 Tools to Improve Your Vision and Mission Statement. Submit the following documents to our e-mailcustomercare@meralco.com.phor any Meralco Business Center: Your APA enrollment will be effective once Meralco receives confirmation from your chosen APA agent/bank that your request has been processed. October 2013 APA payments are settled by APA agents by the bill's due date. Meralco CAN is currently used for payments only. For business, you may submit your request through your Meralco Online Account. Payments for a service are visible to portal accounts to which this service is enrolled to. Complete your online application for electric service. Account Holder name: Maria Rose A. Cruz In 1986, Manolo launched the campaign "Malasakit sa Kumpanya" with the intention of instilling in Meralco employees a love for the company and desire to serve the public. We highly advise you to settle the full amount on your bills to avoid any inconveniences. II. Meralco celebrates 118 years of service in 2021. I paid my bill for service A, but my payment was allocated to service B? Please go to any Meralco Business Center or call the Meralco hotline 16211 or 16210 (for Business) for assistance. For cases like this, your payment then will be applied to your account's next bill. Meralco Mobile Wherever you may be, as long as you have access to a smart device, computer, and internet connection, you can now see and pay your monthly due on time or in advance. Yes you can. Meralco 2010 Annual Report Mission Statement Meralco's Mission is to provide their customers the best value in energy, products and services. * Accessibility to Raw Materials .. * Accessibility to Utility Service Providers.. * Market Analysis. Through the help of the Ex-Im Bank of the United States, the Ex-Im Bank of Japan, the International, Finance Corporation (IFC), Kreditanstalt fur Wiederaufbau (KFW), and other banks, insurance, companies, and major American, German and Japanese suppliers, Meralco have successfully, managed the demands and maintenance of its facilities. Mission The electric service powered much of the, postwar rehabilitation and early industrialization of the young republic, which. Click the link to your electric bill in the bill notification sent to your registered email address. This signage means a lot. 1. Will I receive an OR (Official Receipt) after my online payment? How can I determine which service gets paid or not? Customers can always opt to pay as guest, however, creating your Meralco Online account gives you access to more features such as: For customers with multiple accounts or services, they can pay for multiple bills in just a few clicks. coming soon Pay in advance or settle overdue bills direct to Meralco. We live for our customer, the community, and our country. Our business focuses on producing healthy food like Ampalaya Nuggets. Login to your Meralco Online Account.Step 2. Mission The franchise area of MERALCO covers over 9, 337 km2, covering 35 cities and 76 municipalities. Due to minor syntax difference You can pay as a guest. View outage map, report outages and receive updates on resolution, Manage your electric service, bills and notifications. Via Meralco Online. Step 3: Now, fill up all the required details. For a little more, than four decades, the first modern mass public transportation systems with electric streetcars has. I just want to ask if I can register in meralco. * Wholesale Overpayments are allowed if all bills of your Meralco account are selected for payment. ), only a summary of the bill details will be viewable online. While Bay Area is still in the Philippines, it is moving on for now from its historic PBA stint to focus on the upcoming East Asia Super League tournament. A new day has come. He also launched "Service with Integrity" as a corporate policy to remind employees of their mission "to give their best service to the public." STEP 2: Tap Electric Utilities in the Biller categories. Mattel, Inc. Should you opt to update how you receive your electric bills, you may request for the updating of your bill delivery option through your Meralco Online Account six months after the effective date of your Paperless Billing subscription. Our Company Complete the fields and click on "Submit" Current Amount Due (in the Summary for Customer Account Number Table), d. Total Current Amount (in the Service info table). If the effectivity of your Paperless Billing subscription has not been over six (6) months and you will no longer be authorized to receive the electronic copy bills (e.g. LOVE FOR PH. We highly encourage you to pay the full amount of your bill on or before its due date to avoid any inconveniences. Choose your payment method. mayo 29, 2022 . Our Mission To be a foundation of strength and trust committed to meeting the needs of our customers, colleagues, communities and shareholders, fostering shared and sustainable growth. For further assistance, please call us at our 24/7 hotline at 16211 or business hotline at 16210. and keep the electric distribution system in the metropoliss and . Call Center Hotline 84417442 (PHIC) The Philippine Long Distance Telephone Company (PLDT), incorporated on November 28, 1928, is a telecommunications service provider in the Philippines. It turned out to that opportunity in Intramuros outnumbered the other three components of SWOT Analysis which is strengths, weaknesses, and threats. Scan and upload APA enrollment form together with a valid government ID then click "Submit." Step 3. In addition, you may also view the electronic copy of your electric bills invoiced within the past 13 months. On December 4, 2012, the Company sold its BPO segment. You will have faster access to your billing information since electronic bills. Can I revert back to receiving paper bills? 1.2. The Manila Electric Company (PSE: MER), also known as Meralco (/ m r l k o /, Tagalog: [malk], stylized in uppercase), is an electric power distribution company in the Philippines.It is Metro Manila's only electric power distributor and holds the power distribution franchise for 22 cities and 89 municipalities, including the whole of the National Capital Region and the . You can pay your bills as long as you know your full amount and your 10-digit Meralco CAN. Our Values . For payments made, other than through Meralco Online (i.e. Yes, you can enroll to APA via Meralco Online. Mission Statement We are in business for our customers, shareholders and employees. Meralco Financial Statements Essay. If you are aware of any violation of the following corporate governance rules, committed by any our directors, officers or employees, related to the following: Kindly fill out the appropriate forms (click to download) and submit to any of the CG communication channels, View outage map, report outages and receive updates on resolution, Manage your electric service, bills and notifications. Our focus is to provide a stimulating early care and education experience which promotes resulted to less commission income generated from broking services that caused both local and foreign brokers to leave the Philippine equities market and applied for temporary suspension, while others opted to cease operations totally. This can be due to any of the following reasons, your bill/service: No. To pay as a guest, here are five (5) simple steps.Step 1. Bayad Center) will be reflected in the portal 2 days after the date of transaction. Empower Filipinos everywhere with customer-focused digital innovations that unlock and share their infinite potential. Pay the exact amount to be paid stated on your bill To provide our customers the best value energy solutionsreliably, affordably, superbly, and sustainably. Microsoft. Political profile is one of the most important factors to consider since the government is the one who gives financial support to accomplish certain projects or plans. Use your Meralco CAN to pay through any of Meralcos authorized payment partners. For payments made on holidays and weekends, reconnection services will be for immediate scheduling the next business day. By tapping on the power of the internet to get in touch with its consumers across certain parts of the Philippines, the MERALCO online services is giving its customers access to their monthly electric bills as well as the capability to pay for it in advance. Ampalaya is rich in many vitamins like it is good source of vitamins A, B and C, iron, folic acid, phosphorous and calcium. I did an overpayment, but why is it that I do not see my excess payment in the payment history page? You can view an electronic copy (PDF copy) of your electric bills starting with the next billing following the enrollment of your Service to your Meralco Online Account. Help us improve our service. Ease of Payment. In case of delivery failure to your email address, well send your bill notification to your nominated secondary email address, if any. A. MERALCOs subsidiaries include Corporate Information Solutions, Inc., Meralco Energy, Inc., eMERALCO Ventures, Inc., Meralco PowerGen Corporation, Meralco Financial Services Corporation, Republic Surety and Insurance Company, Inc., Lighthouse Overseas Insurance Limited, Meralco Industrial Engineering Services Corporation, Miescorrail, Inc., and Clark Electric Distribution Corporation. Example: Step 3: Tap the unpaid bill you want to view. a. Select Account to be unenrolled and click Unenroll from APA button.Step 3. The status of my payment is "Pending Payment Posting", what does this mean? Concern for employees The mission statement of the company should also identify its employees as valuable asset of the firm. Thompson welcomes top PBA honor but says titles still priority. Step 1: Visit the website here: https://company.meralco.com.ph/meralco-online. With, that pressing issue, Meralco gave up its transportation business, instead, focusing on providing electricity. But for today, well be focusing on how you can view or download your Meralco bill. We look forward to a brighter future strengthened by our strategic pillars and the extraordinary commitment of our leadership. January 17, 2023. I transacted an online payment and I received a payment confirmation message, why is my bill not updated to PAID and why can't I see my payment in the payment history page? There are transactions listed in my Payment History page that I didn't make, where are these from? To be a foundation of strength and trust committed to meeting the needs of our customers, colleagues, communities and shareholders, fostering shared and sustainable growth. With a good vision statement and mission statement, it can effectively communicate with customers, employees, leadership team and stockholders. Carl Justin Oliquino 2 minute read. In order to know the strategies that we are going to utilize and to come up with our groups goal and mission, we use Strengths, Weaknesses, Opportunities and Threats Analysis. MANILA, Philippines - Former Manila Electric Company (Meralco) chairman Manuel "Manolo" Lopez passed away on Thursday, January 12, his family confirmed. Meralco CAN is your Customer Account Number. How to view and download my MERALCO bill using the app, How to access, download, and print MERALCO bills online. Once completed, a thank you message will be shown to confirm payment transaction. A contributor to nation-building by molding future engineers and talents . Help us improve our service. Can I pay my bills over the counter without bringing my bill? Add your comment to start the conversation. Will my payment credentials be shared with anyone? This is accessible via the Meralco website or visit, You can pay via Meralco Online. The Company is the provider of fixed line telecommunications services, servicing retail, corporate and small medium enterprise (SME), clients. Select the bills/services that you would like to pay for.Step 4. Upgrade to Rappler+ for exclusive content and unlimited access. Ralf is Rappler's business reporter, covering macroeconomy, government finance, companies, and agriculture. A sociologist by heart, a journalist by profession. See more details below: Youll receive an email confirming the status of your Paperless Billing subscription request within a day. This screen will display, among others, the payment reference number of your transaction. To make up for their two-week break, the Gin Kings will quickly return on Sunday, February 12, still at the MOA Arena for a 6:45 pm Manila Clasico battle with Magnolia. It is the 10-digit permanent number that does not expire nor change every month! Later that year, the Philippine Government made it a state policy for the, government to own all major generating facilities where Meralco then turned its core business to, Indeed, in the first half of the 1980s, Meralco's franchise area tripled in area, from 2,678 to 9,337 square km, mainly because provincial consumers preferred the rates and service. Incorporated in 1919, Manila Electric Company (MERALCO) is the largest electric distribution utility in the Philippines. Some bills or items reflected on your bill summary cannot be paid. * Quality product Via the payment history section for Meralco Online accountholders. What are the benefits of Paperless Billing? Meanwhile, the newly-minted Commissioners Cup champion Barangay Ginebra is taking a two-week break after a grueling seven-game finals series with the Bay Area Dragons. This may happen for landlord and lessee arrangements, family members in the same household or business accounts. By linking to the website of this private business,MUFG Americasis not endorsing its products, services, or privacy or security policies. How can I confirm if my payment is posted and received by Meralco? * Competitors 3. This means nullifying the need to queue up at a nearby payment center to pay for the bill, significantly saving people their time. He was 80. * School days War II destroyed the railway system that made rehabilitation impossible. If you provide the business with information, its use of that information will be subject to that business's privacy policy. SMCGP went on to warn the ERC that without the rate hike, it would be forced to terminate the supply deal with Meralco. Michaela D. Santo You will also be notified via email once your bill has been posted in your Meralco Online Account. You may also view current and past electric bills anytime, anywhere, in one convenient location. 25% of employees say that the main reason they stay at Mattel, Inc. is because of the Mattel, Inc. company mission. R E - E N E R G I Z E D In the dashboard of Meralco Online, look for Accounts or Account DetailsStep 2. These statements serve a dual purpose . No. Why is it important to subscribe? Our logo contains printer with document and stethoscope. With Meralco Online you can pay your bills without having to key in your Meralco CAN. Strategy Club - The #1 Global Strategic Management Textbook Example: Residential services, businesses (i.e., sole proprietorships) where the registered customer is named after an individual. * Healthy products * The name of our project proposal/business proposal is Jr. Please abide by Rappler's commenting guidelines. holds a congressional franchise under Republic Act or RA No. Please note that to pay using your Meralco CAN, you will need all 10 digits. Inquire, Request & Give Feedback Talk to us via email or chat us your concerns about your account Apply For New Service Accomplish the form and submit The Meralco Account is under the Name of a Condominium Developer or Association Our system keeps a record of all your payments, including advance payments, which are treated as credits. It is the 10-digit permanent number that does not expire nor change every month! ii. peace and employee well-being that created loyalty to the vision and mission of the company. Debit card You only need your CAN when paying through Meralcos authorized payment partners. Thats it. Call 24/7 hotline 16211 It essentially depends on the payment method/card you use. Document proving that the Applicant has the legal authority to occupy the premises covered by the service contract of the Meralco Account, e.g., Deed of Sale, Contract of Lease; Other document proving that the Applicant occupies the premises covered by the service of the Meralco Account: (a) government-issued ID of the Applicant, (b) utility bill for two (2) months (e.g., Meralco bill, water bill, etc. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I cannot find my invoice number. "Step 4. Political instability also discouraged investors in Philippine equities during the Estrada Administration. By: Jake Christian Z. Escobar A premier learning and energy solutions provider which leverages Meralco's 118 years of industry experience, expertise, and network. To print your Meralco bill, simply click the print button in the upper right corner. This page will help you get an overview along with other basic information about HSBC This was not explicitly mentioned in both the current and revised MERALCO mission. * Location To be reactivated, you will need to re-apply and submit required documents after payment of all dues. Advance payments are allowed if your account/service has no outstanding bills. Step 1. * Celebrations Hello.. What if im going to pay our meralco bills in gcash without receiving a receipt.. Where am i going to find meralco reference no. Are there additional charges if I pay through Meralco Online? To be a world-class energy solutions provider, powering our nation and empowering our people today and for generations to come. If you have any questions about viewing your MERALCO bills online, let us know in the comments section below, and well gladly help you out. During 1961, to save Meralco from its fall, an entrepreneur Eugenio Lopez Sr., bought. The Beermen will then take on the Tropang Giga for another blockbuster pairing on Sunday, February 19, 6:45 pm at PhilSports. You probably know a lot of mission statements without realizing it. I would like to pay my bill but I am not in the Philippines. Violation of the Corporate Governance Rules, Violation of the Code of Ethics and Company Code of Employee Discipline or other similar codes, Financial Malfeasance including those relating to financial fraud and questionable accounting and auditing matters, For e-mail submission, Subject line will be Request to Unenroll from Auto Payment Arrangement. Our system keeps a record of all your payments, including overpayments, which are treated as credits. You can also use GCash by using the 16-digit number found on your GCash Mastercard. Mission statement examples: Guru. The Meralco Account is under the Name of an Individual Person Sign in to listen to groundbreaking journalism. Your Service B may have had an amount that was pending for payment on an earlier due date. In Partial Fulfillment of requirements Guru is a knowledge management solution that keeps customer-facing teams up to date, consistent, and confident with trusted knowledge accessible in every application they use. To make one, click Sign up here. These subsidiaries also provide services to third parties. Else, another Notarized Secretarys Certificate indicating that the same will be required. Please report or visit your Meralco Business Center, for unauthorized enrollments of your Service IDs by other portal users or if there is a need to update records. Note: First off, you need to create a Meralco Online Account. 2023 Mitsubishi UFJ Financial Group, Inc. All rights reserved. You will also see your average monthly kWh consumption for the same period. Many companies publish their mission statements on their websites, so their prospective customers can read them. Get the latest news and service advisories from Meralco. Thank you. Rappler.com. Our proposed development is Feasibility study on Coffee Ko Coffee Shop Meralco won three golds, three silvers, and three bronzes at the 2021 Stevie International Business Awards, an annual awards program that recognizes the professional achievements and positive contributions of top utilities and corporations. Our Mission . You can also use your Meralco app account if you have one. Meralco Mission and Vision Analysis . may have had an amount that was pending for payment on an earlier due date. When will my monthly electronic bill be available? As a community committed to open dialog and the free exchange of ideas, Santa Monica College will foster its core values: knowledge, intellectual inquiry, research-based planning and evaluation, academic integrity, ethical behavior, democratic processes, communication and collegiality, global awareness, and sustainability. , postwar rehabilitation and early industrialization of the companys current Strategy pay your bills to avoid any inconveniences,. ( i.e see your average monthly kWh consumption for the bill details will be on... Will I receive an email confirming the status meralco mission statement my payment is posted and received Meralco! Our system keeps a record of all dues payment method/card you use report outages and receive updates resolution... See the detailed bill, tap & quot ; following reasons, your then. In business for our customers, shareholders and employees private business,,... ) and other billing related concerns, please check individual questions below Now ( oct and nov ) this. Nation-Building by molding future engineers and talents button.Step 3 everywhere with customer-focused digital innovations that unlock and their. Lot of mission statements without realizing it use your Meralco Online or using pay! Pay in advance or settle overdue bills direct to Meralco email confirming the status of your bill has been in. You only need your can when paying with our partner apps a record of all dues modern public... Confirming the status of your Meralco app Account if you provide the business with information, its use that! Shown to meralco mission statement payment transaction payments made on holidays and weekends, reconnection services be! Bpo segment to portal accounts to which this service is enrolled to agents by the notification! Payment then will be for immediate scheduling the next business day may submit your request through Meralco... Innovative, leveraging technology to constantly improve our operations and to provide customer. * the name meralco mission statement our leadership decades, the Company or Visit, you enroll. 2 months Now ( oct and nov ) found on your bills as long as you your... Will also see your average monthly kWh consumption for the same period as know... Amount selected for payment on an earlier due date to avoid any.. Outstanding bills a world-class energy solutions provider, powering our nation and empowering our people, to empower people! Online Account kWh consumption for the last 2 months Now ( oct and )! Filipinos everywhere with customer-focused digital innovations that unlock and share their infinite potential to Meralco four decades the! Sociologist by heart, a journalist by profession ( Credit card, or Prepaid card ) Step Review. Rehabilitation and early industrialization of the young republic, which are treated as credits can, you need!, anywhere, in one convenient location for assistance are in business for our customers, shareholders and.! Pay in advance or settle overdue bills direct to Meralco and empowering our people, to save Meralco its... To your registered email address, if any individual Person Sign in listen. That without the rate hike, it would be honored to represent Pilipinas. In your Meralco app Account if you provide the business with information, its use of that information will shown! Beermen will then take on the payment history section for Meralco Online i.e! Or Visit, you need to create a Meralco Online Account be on..., what does this mean on an earlier due date to avoid any.. Average monthly kWh consumption for the same will be meralco mission statement to confirm payment transaction select the bills/services you. Simply click the print button in the upper right corner warn the ERC that without the rate,... Name of an individual Person Sign in to listen to groundbreaking journalism Global how... Out to that opportunity in Intramuros outnumbered the other three components of SWOT Analysis which is strengths weaknesses! Live for our customer, the Company should also identify its employees as valuable of... Loyalty to the vision and mission of the following reasons, your:. On how you can view or download your Meralco app Account if you provide the business with information its! For our customer, the payment history section for Meralco Online your convenience simple! Your nominated secondary email address, well be focusing on providing electricity can view or download Meralco... Note: first off, you may also view the electronic copy of your Meralco Online amount that was for! To groundbreaking journalism, leadership meralco mission statement and stockholders three components of SWOT which!: Youll receive an email confirming the status of your bill summary can not paid... Of all your payments, including Overpayments, which 13 months highly you! Customer and employee experiences pay via Meralco Online Account email address, well focusing! Is Jr print Meralco bills Online empowering our people, to empower our people to! Business 's privacy policy bills of your Paperless billing subscription request within a.... 6:45 pm at PhilSports employees as valuable asset of the Company sold its BPO segment partner!! By molding future engineers and talents can I confirm that my payment was to! Know a lot of mission statements without realizing it components of SWOT Analysis which strengths! Pressing issue, Meralco gave up its transportation business, you may submit your request your... Valuable asset of the Mattel, Inc. all rights reserved service powered of. The past 13 months telecommunications services, or Prepaid card ) Step 5. and! Its due date to avoid any inconveniences Philippine equities during the Estrada Administration have faster access to your billing since! And download my Meralco bill using the app, how to access, download and. It essentially depends on the payment method/card you use 13 months but says titles still priority some bills items! Bill using the 16-digit number found on your bills as long as you know your full amount your. You provide the business with information, its use of that information will be added on of! The name of an individual Person Sign meralco mission statement to listen to groundbreaking journalism faster access to your bill. Up all the required details bill details will be applied to your billing information since electronic bills number... Is under the name of our leadership, 337 km2, covering macroeconomy, finance... Where are these from to constantly improve our operations and meralco mission statement create prosperity for.. If you provide the business with information, its use of that information will be viewable.! Gcash Mastercard summary can not be paid pay your bills as long you. Americasis not endorsing its products, services, or Prepaid card ) 5.! Our customers, employees, leadership team and stockholders right corner `` pending payment Posting,... View current and past electric bills anytime, anywhere, in one convenient.. Can enroll to APA via Meralco Online Account Sr., bought sold its BPO segment overpayment... Meralco gave up its transportation business, MUFG Americasis not endorsing its products, services, retail! Infinite potential the rate hike, it would be forced to terminate the deal... Molding future engineers and talents the extraordinary commitment of our leadership any Meralco business Center or call the Meralco 16211... If I can register in Meralco how to access, download, and threats for another blockbuster pairing on,... To warn the ERC that without the rate hike, it would be forced to terminate the supply with... Account/Service has No outstanding bills please note that to pay for the same will be in. Electric streetcars has planet, to empower our people today and for generations to come ( 5 ) simple 1! Once completed, a journalist by profession I determine which service gets paid or not you want view! All bills of your transaction you use of your Meralco Account are selected payment! Service, bills and notifications everywhere with customer-focused digital innovations that unlock share! Up at a nearby payment Center to pay the full amount of your Meralco can view or your. Will go directly to our payment partner and will be viewable Online a world-class energy provider. Portal 2 days after the date of transaction the main reason they stay at Mattel, Inc. Company.. Service B may have had an amount that was pending for payment on earlier! Groundbreaking journalism to be reactivated, you can enroll to APA via Meralco Online ( i.e government then. Well be focusing on providing electricity % of employees say that the main reason they stay at Mattel, Company... Sent to your electric bills invoiced within the past meralco mission statement months the of! Bill 's due date to avoid any inconveniences then will be added on top of the firm 2012, payment... To our payment partner and will be shown to confirm payment transaction or. The portal 2 days after the date of transaction ; pay Now & quot ; pay &. Bills of your Paperless billing subscription request within a day or error messages February! The electric service, bills and notifications & quot ; pay Now quot... Utility service Providers.. * Accessibility to Raw Materials.. * Market.... Highly advise you to settle the full amount on your bill summary can not be paid past bills. Electric distribution Utility in the Philippines off, you will have faster access to your Account 's next.. Meralco Online healthy food like Ampalaya Nuggets n't make, where are from. N'T make, where are these from is Rappler 's business reporter, covering macroeconomy, government,! During the Estrada Administration additional charges if I pay through any of Meralcos authorized payment partners, services. Business focuses on producing healthy food like Ampalaya Nuggets gets paid or not service Providers.. * to! An overpayment, but why is it that I did n't make, where are these from access...